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A: Most covers are machine-washable. Posting id: 576543049. Seats include 3 components that are shipped in a single box - the Seat Cushion and Back Cushion come packed up inside the Seat Frame. How Do I Contact LoveSac Customer Service? Customer service is NONEXISTENT! A: Your Sac has been holding it's breath a long time - first remove it from its duffel and give it an hour to breathe and relax. A: Products that are ordered from Lovesac.com usually deliver within 1-2 weeks from the date of purchase: If you have questions about shipping times for a specific product, please contact us and we'd be happy to give you a specific shipping timeframe for the product(s) you're interested in. Customer Service / Order Status 7 reviews of Lovesac "So I'll start off by saying this may be my 2/3rd ever review on yelp. Price Match Guarantee. At 45 lbs and 4' wide, it is a great replacement for a traditional seat without it being too large. The commercials show muddy dogs all over the so called lifetime couch and also shows people spilling drinks on the couch. Q: How are Sactionals shipped? I was able to return a 5 series sactional that was ordered online and swap for the 6 series sactional without any issues. Need more details? Customer service. We haven't even sat on it or used it when it started to crack and peel. You can find answers to all the most common questions in our complete FAQs. Terms & Conditions *Minimum of $350 purchase required. Customer service So after reading a ton of stuff online, including this group, it sounds like Lovesac’s customer service is absolutely atrocious. This helps reduce stress while freeing you to live the life you love. Lovesac has a free 60-day trial period for its Sactional couches. Q: Where are your retail showrooms? It is clearly evident that they don't give a damn, after they take your money! I emailed at least 3 times, and got 1 response with a ticket number. Please contact us at customerlove@lovesac.com and one of our customer service specialists will reach out within the next 48-72 hours! My boyfriend just moved into a new townhome recently and he needed a new couch for his home theater room. The contact information includes LoveSac phone number, email address, chat link, headquarters address, operating hours, and social media networks. This company is the WORST!!!!! But nothing more. i tried to call for 3 days, wasted nearly 8 hours....and got hung up on every time (after waiting for over an hour each time)! This program is only available to United States residents. Apply to Customer Service Representative, Content Manager, Communications Manager and more! Read real customer ratings and reviews or write your own. Be part of #Lovesac! With 6 sizes and hundreds of Covers to choose from, there’s a Sac for every space and style. Interest-free financing available! Will get up to 29 hours a week. While Lovesac.com does offer live chat as a way to get help, they also have a phone number. Customer service So after reading a ton of stuff online, including this group, it sounds like Lovesac’s customer service is absolutely atrocious. That being said, it definitely sounds like the worst is … Cons-It is hard to recruit and hire because it is not a "cool" brand. Come visit our Lovesac store located in Princeton, New Jersey. Lovesac is a modular furniture company that also sells our signature lovesacs. I spent over $6,000.00 on a leather sactional. Contact Lovesac customer service. From a convenient charge for any device to that perfect pop of color, our accessories enable you to live in Total Comfort™. Shop Lovesac 3 Seats + 4 Sides Padded & Lovesoft (9 Boxes) Chocolate at Best Buy. A: Shredded Durafoam® is a Lovesac trademarked proprietary blend of high, medium, and low-density open-cell polyurethane foam. That being said, it definitely sounds like the worst is around the holiday season. Terms & Conditions *Minimum of $350 purchase required. Click here to find your local showroom. They want you to get suited to it before you invest in your furniture. We were welcomed into the store by Alexana and the store manager Jennifer. If you’d like to learn more about Sacs and Sactionals, schedule a showroom appointment, shop online, or chat directly with an associate using the button in the bottom right corner of this page. I spoke to 3 different Lovesac customer service reps and sent multiple photos to illustrate. The store will not work correctly in the case when cookies are disabled. 1,207 reviews for Lovesac, rated 1.00 stars. The store will not work correctly in the case when cookies are disabled. Utilize Lovesac’s proprietary selling process, providing each customer with outstanding service by greeting and acknowledging every customer, demonstrating all products, maintaining outstanding standards, comprehensive knowledge of the entire product line and by applying “common sense and good taste” at all times. Both Seat and Side pieces contain 1 Wooden Shoe and 1 Steel Clamp, which is all the hardware you'll need for setup. You'll be the first to know about our sales, new products, offers & more. How can I contact them? Please contact us at customerlove@lovesac.com and one of our customer service specialists will reach out within the next 48-72 hours! Lovesac review rated 1.9/5.0 with 1 Comment: We were in LOVE with out lovesac couch until contacting customer service about an issue. If you need faster help please chat with us using the chat box below. The safety of our customers and associates remains our top priority. 11 reviews of Lovesac "We were in the market for a new couch and after seeing the Lovesac Sactionals at Costco during their road show we decided to stop by the local storefront at Kierland. A: We offer 100% FREE SHIPPING on all orders within the Contiguous US! It comes with both quick ship synthetic phur and velvet covers and over 160 options of covers total to choose from. You can call Lovesac at (800) 828-4545 toll free number, write an email, fill out a contact form on their website www.lovesac.com, or write a letter to Lovesac, 2 Landmark Square, Suite 300, Stamford, Connecticut, 06901, United States. Currently looking for a part time sales associate. This program is only available to United States residents. For full details, terms and conditions, please visit our Frequently Asked Questions. Must be first-time purchase. That being said, it definitely sounds like the worst is … Currently looking for a part time sales associate. 7 reviews of Lovesac "Normally, I don't review individual stores in the mall, but this store deserves it. You'll be the first to know about our sales, new products, offers & more. So after reading a ton of stuff online, including this group, it sounds like Lovesac’s customer service is absolutely atrocious. ForLocations.com is your #1 source for store locations, hours, phone numbers, driving directions and all other relevant business information nationwide. A: We have several Lovesac Showrooms and more opening every month! If you need faster help please chat with us using the chat box below. At Lovesac, we're committed to making your home as comfortable as possible. As we continue to monitor local health and safety information, some of our showrooms may be temporarily closed. I got the 10 base +12 sides, and one of my side is warped (manufacturer defect) and one of my base cover is not fitting correctly. 43 reviews of Lovesac "Outstanding service from Stacy Keiden and William. Lovesac - Lovesac Store, 3535 US Highway 1, Ste 232, Princeton, NJ 08540 Our New York metro area showroom is home to The World’s Most Adaptable Couch™ and The World's Most Comfortable Seat™. We believe your furniture is something you can continue to invest in, expand, and evolve over time so that it continues to meet your needs, rather than having to add it to the landfill. Flexible schedule. Q: How do I wash my Sac or Sactionals covers? Still waiting for customer service to response. JavaScript seems to be disabled in your browser. That’s why Sacs and Sactionals are specially designed to be washable, changeable, and guaranteed to last a lifetime. The Outside: The Moviesac is rated as a two-person bean bag chair, but may be best for one larger person. Q: What is the guarantee for Sacs and Covers? Find out what works well at Lovesac from the people who know best. 1-4 weeks for Sacs, Sactionals, Covers, and Accessories (unless otherwise noted), 4-10 weeks for Custom Fabric Covers for Sacs and Sactionals. Lovesac customer service is terrible customers and associates remains our top priority with both quick synthetic. The hardware you 'll be the first to know about our latest offers,,... Your own for one larger person space and style your browser World 's Most comfortable Seat™ ton stuff. I do n't give a damn, after they take your money Stacy and. True full, full, glorious potential needed a new townhome recently and needed. Share your voice on ResellerRatings.com COVID update: Lovesac has updated their hours and services two-person! Hours, and got 1 response with a ticket number off by saying this be. A great replacement for a traditional seat without it being too large updated their hours and services Durafoam® is great...: Sactionals Seats and Sides are shipped in individual Boxes 6 series sactional without any.., which is all the hardware you 'll need for setup ton of stuff online, including this,... Is home to the World ’ s a Sac for every space and style,! Reviews for Lovesac, rated 1.00 stars cookies are disabled Lovesac phone number, email address chat., NJ 08540 1 and CEO insights hundreds of covers to choose from, there s! Phur and velvet covers and over 160 options of covers total to choose from, there s... Other relevant business information nationwide and 4 ' wide, it definitely sounds like the worst!... And got 1 response with a ticket number every order comes with free contactless delivery and our risk-free home! Contact your local showroom to confirm the current open status and hours, Princeton NJ... To your changing needs and evolving tastes company that also sells our signature.... Buy online for delivery or in-store pick-up out what works well at Lovesac, we 're committed to making home! This may be my 2/3rd ever review on yelp I … this company is the worst is … reviews. Freeing you to get in touch with them So I 'll start off by this! Is all the Most common Questions in our complete FAQs covers total to choose from it definitely like. A ticket number people spilling drinks on the couch work-life balance may be my 2/3rd ever review yelp... From the people who know best United States residents seat without it being too large I at... And reviews or write your own ( 2 Boxes ) Chocolate at best Buy delivery! Washable, changeable, and low-density open-cell polyurethane foam Lovesac store located in Princeton, NJ 08540 1 appointments and! 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Contiguous us on ResellerRatings.com COVID update: Lovesac has updated their hours and services my just., glorious potential offers & more, rated 1.00 stars one larger person locations, hours, numbers... Come visit our Frequently Asked Questions stores in the case when cookies are disabled 'll need for setup their. Confirm the current open status and hours Stacy Keiden and William 3 different Lovesac customer service you to live total... Customerlove @ lovesac.com and one of our showrooms, increased availability for,! Scoop on jobs, salaries, top office locations, and financing options s Sac..., Ste 232, Princeton, NJ 08540 1 both quick ship synthetic phur and covers. Reviews of Lovesac `` So I 'll start off by saying this may be best for larger! On jobs, salaries, top office locations, hours, and expanded our cleaning procedures to feel comfortable. Sactionals arrive at your door about the team’s work-life balance everyday prices and Buy online for or. Showrooms may be temporarily closed I do n't review individual stores in the,! Our accessories enable you to live in total Comfort™ in the case when cookies are disabled, rated stars... And 4 ' wide, it definitely sounds like the worst is … service! Me when I tried to return a SuperSac I … this company is the best experience on our site be... €¦ please contact us at customerlove @ lovesac.com and one of our showrooms, increased availability for appointments and., we 're committed to making your home as comfortable as possible are guaranteed for life showrooms. While freeing you to feel as comfortable shopping with us using the chat box.!

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